Article reference KA-01837
Applicable to models: EDL200-630RF, EDL270-630RF, EDL200-630, EDL270-630
Issue: Water appears to be coming from the element at the bottom of the cylinder around the immersion element.
Action:
In Guarantee - Service visit required, see below additional help link. Please attach pictures of the leak, data label and the cylinder in situ.
Out of Guarantee - A Service engineer should safely isolate the cylinder from the mains supply, drain down the cylinder and remove the immersion element for inspection. The rubber o-ring seal should be inspected and if believed to be suspect, changed out. This is part X-B1657452 (Element O-Ring). Alternatively, the entire 1.2kW element & O-Ring assembly is part number X-B4992886.
See additional help link below for list of out of guarantee service agents.
When re-fitting the immersion element, it should be tightened to a torque of 70 Nm.
X-B1657452 (O-Ring only)
X-B4992886 (1.2kW Element AND O-Ring)
