Article reference KA-01947
Applicable to models: Dimplex Hub, Dimplex Control App
Ensure the "send verification code" button has been pressed. This will send a verification code to the email address you provided on the account creation screen.
Make sure that you have completed all fields marked with an asterix *
If you have completed the verification code and all required boxes have been filled in and cannot submit the form, there may be an issue with the app or within the cloud server.