Dimplex Hub / Dimplex Control App

Applicable to models: Dimplex Hub, Dimplex Control App Up to 20 appliances / heaters can be connected to a single Dimplex Hub. If needed, multiple hubs can be used but they appear as different hubs on the app, and a single zone cannot...

To use the Capa Connect App, make sure you have the following: • A compatible product (check the compatibility page for a list of supported models), • A Wi-Fi connection (2.4GHz), an Android or Apple smartphone, the Capa Connect app,...

Applicable to models: Dimplex Hub, Dimplex Control App The Dimplex Hub uses 868MHz radio frequency communications between the Hub and each heating appliance. The range is typically around 20 metres line-of-sight, but this can vary...

Applicable to models: Dimplex Hub, Dimplex Control App Try restarting your device in the first instance. If the app continues to crash after restarting your device, delete and reinstall the Dimplex Control App from the phone's app...

Applicable to models: Dimplex Hub, Dimplex Control App Dimplex Hub supports WiFi b/g/n or WiFi 1/3/4 with WEP, WPA or WPA2 security. Only 2.4GHz WiFi between Channels 1 and 11 are supported (not Channel 12 or 13, or 5GHz). It is not...

Applicable to models: Dimplex Hub, Dimplex Control App • LED not lit (off) means that the Bluetooth function is off. This is how the LED should be outside of the installation / configuration process of the Hub. • LED lit up Blue means...

Applicable to models: Dimplex Hub, Dimplex Control App The power light will turn purple when the Hub is in Standby Mode. Standby Mode is activated and deactivated by pressing the Standby (crescent moon) button. This mode can also be...

Applicable to models: Dimplex Hub, Dimplex Control App Data usage scales depending on the number of connected appliances. General usage would include each connected product being polled for information every two minutes, plus any...

Applicable to models: Dimplex Hub, Dimplex Control App Make sure that your phone's operating system is up to date and that the Dimplex Control app is also updated to the latest version from the phone's app store. Close the app from your...

Applicable to models: Dimplex Hub, Dimplex Control App There are two recessed hidden buttons on the rear of the Dimplex Hub. The button labelled with a cloud symbol is an account reset function. Pressing this while the Hub is connected...

Applicable to models: Dimplex Hub, Dimplex Control App Users you have added to your Hub have full access to control appliances, monitor energy usage and view settings/other users access to the installation. These users cannot however...

Applicable to models: Dimplex Hub, Dimplex Control App Bluetooth is used for the first-time setup process when installing Dimplex Hub. This allows the Dimplex Control App to connect directly to the hub to exchange network configuration...