Skip to main content
Skip to main content
Find answers for your product

Why is my wall staining? Why is there soot above my heater?

Article reference KA-01735

Household dust, lit cigarettes, candles and oil burners, combined with the convection effect of electric heaters can cause significant soot deposits to build up on the surface directly above and to the sides of the heater. This is not a fault of the heater. Extensive burning of candles or smoking in the operating environment of this product can produce heavy discolouration within a few months of use.


Was this article helpful?

Need more help? Contact our support team