Article reference KA-01781

Applicable to models: QM050RF, QM070RF, QM100RF, QM125RF, QM150RF, XLE050, XLE070, XLE100, XLE125, XLE150, TSRE050, TSRE070, TSRE100, TSRE125, TSRE150
Issue: Rattling noise from heater when taking a charge.
What this means: Elements are likely pinched within the bricks causing a rattling noise.
Action:
In guarantee- Installer to return and free the elements to ensure they are installed as per the Manufacturer's Instructions. If issue persists after the elements have been freed, please see below additional help link.