Article reference KA-01347
The controls may have been accidentally key locked on your SmartRad. To lock or unlock the heater controls, hold the power button for 15 seconds.
Was this article helpful?
Need more help? Contact our support team
Great, glad that helped. Thanks for letting us know.
Sorry this didn’t solve it. Our support team can take a closer look. We’ll include article KA-01347 so you don’t have to repeat yourself.