Article reference KA-01017
For help or enquiry with a Electric Fires, Gas Fires and Solid Fuel please submit the form below for assistance-
All flame enquiries are now handled by Flame Support team and their e-mail contact [email protected]
Please forward your email to the advised address as we are unable to handle your enquiry in the H&V division.
Should you wish to call the Flame Support Team directly, you can reach them on 0344 879 1227 please note the flame contact lines are open 8am-4pm Mon-Friday.