Article reference KA-01518
Ensure the heater is not covered, obstructed or has anything nearby that could cause the hot air to bounce back and make the heater think the room is warmer than what it currently is.
If the heater is still not heating up despite these checks, then a service call would need to be raised. |

Ensure the heater timer is not stopping the product from running – use manual continuous heat mode to ensure this (hand symbol displayed)