Skip to main content
Skip to main content
Find answers for your product

The hot water from my Zeroth unit is too hot, why could this be?

Article reference KA-02105

Hot Water Too Hot

If your hot water feels hotter than expected, the most common cause is that the immersion heater backup switch is turned ON.

 

What to Do:

  • Check the immersion heater backup switch.
  • If it is ON, turn it OFF, unless the Zeroth unit is currently displaying a fault message.


Other Reasons:

  • Your heat pump is likely to be programmed to raise the hot water temperature to 60°C once a week to prevent Legionella growth. This setting is not adjustable by the end user as it is configured when the system was installed.


 

Applicable models:

ZHP4-180C, ZHP4-180C-01, ZHP4-180H, ZHP4-180H-01, ZHP6-180C, ZHP6-180C-01, ZHP6-180H, ZHP6-180H-01, ZHP9-180C-01, ZHP9-180H-01


Was this article helpful?

Need more help? Contact our support team