Article reference KA-01005
You can identify what Dimplex product you have from the data label on the product.
The data label will also include other important information on which we will require if you contact us for support such as serial number.
Below shows location where you can find various data labels on our Dimplex products-
https://www.dimplex.co.uk/en-gb/resources/customer-hub/product-identification
For Quantum Series Identification, see - How do I identify what Quantum series my Quantum heater is?