Article reference KA-01178
Issue:
Fan makes a ticking noise when running.
What this means:
The impeller is likely catching on a label and/or side of the fan body.
Action:
In guarantee- Isolate the power supply to the fan and remove the front cover. Check to ensure there is no obstructions to the impeller, if there are no obstructions If the issue remains, it could be an indication that the motor may be misaligned, which a replacement fan is then required. Please click the link below and attach a video/audio clip of the noise.
Out of Guarantee- Once the above has been checked and if the issue persists, a replacement fan is required.
Applicable to models:
DX150S, DX150TS, DX150PS, DX150HTS, DX150R, DX150TR, DX150PR, DX150HTR
C6S, C6TS, C6PS, C6HTS