Skip to main content
Skip to main content
Find answers for your product

I have PIN locked my TRM or CTR towel rail and forgotten the PIN. How do I access the heater controls again?

Article reference KA-02004

If the PIN number has been forgotten, switch off the appliance at the mains supply and wait at least 3 hours. After this time has passed, power on the heater again and you will find that the PIN lock has been removed.

 

  

 



Applicable to models:  TRM21W4, TRM14W5, TRM21W5, TRM28W5, TRM21C4, TRM14C5, TRM21C5, TRM28C5, CTR7W, CTR7C, CTR10W, CTR10C, CTR12W, CTR12C

Was this article helpful?

Need more help? Contact our support team